Terms and Conditions

1. Acceptance of Terms

Welcome to the HMB Barbers website at disgrupp.com ("the Website"). These Terms and Conditions ("Terms") govern your use of our Website and the barbering services ("Services") provided at our physical store locations across Queensland, Australia. By accessing or using our Website, or by visiting any of our stores, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our Website or Services.

These Terms constitute a legally binding agreement between you ("the Customer", "you", "your") and HMB Barbers ("we", "our", "us"). We reserve the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon being posted on this page. Your continued use of the Website or Services after any modifications indicates your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

2. Our Services

HMB Barbers provides professional barbering services, including but not limited to precision haircuts, beard sculpting, beard trims, skin fades, clipper cuts and related grooming services. Our services are provided in-person at our physical store locations throughout Queensland. We currently operate 18 stores across the state, and the availability of specific services may vary by location.

All services are performed by trained barbers in accordance with industry standards and relevant health and safety regulations. We strive to deliver a high standard of service at every visit; however, the outcome of any barbering service is inherently subjective and may be influenced by factors such as hair type, texture, length and condition. We do not guarantee that the final result will match any reference image or description provided, though our barbers will make every reasonable effort to meet your expectations.

3. Walk-In Policy

All HMB Barbers stores operate on a walk-in basis only. We do not accept appointments, bookings or reservations of any kind. Customers are served on a first-come, first-served basis. Wait times may vary depending on the number of customers, the complexity of the services being performed and staffing levels at any given time.

We make no guarantee as to wait times and accept no liability for any inconvenience caused by extended waiting periods. We reserve the right to stop accepting new walk-in customers before our posted closing time if necessary to serve all customers already waiting. We encourage you to visit during off-peak hours if you wish to minimise your wait.

4. Cashless Payments

All HMB Barbers stores are entirely cashless. We accept debit cards, credit cards and contactless (tap) payments, including Apple Pay, Google Pay and other digital wallet services supported by our payment terminals. We do not accept cash, cheques or any other form of non-electronic payment under any circumstances.

It is your responsibility to ensure that you have a valid electronic payment method before receiving any services. All prices displayed in-store and on our Website are in Australian dollars (AUD) and are inclusive of GST. Prices are subject to change without notice. Payment is due in full at the completion of your service, before leaving the store. We reserve the right to refuse service to any customer who is unable or unwilling to pay by an accepted electronic method.

5. Customer Conduct

We are committed to providing a safe, welcoming and respectful environment for all customers and staff. By visiting our stores, you agree to:

• Treat all staff and other customers with courtesy and respect.
• Follow any reasonable instructions or directions given by our staff, including those relating to health, safety and hygiene.
• Not engage in any behaviour that is abusive, threatening, discriminatory, disruptive or otherwise inappropriate.
• Not attend a store if you are affected by alcohol or drugs to the extent that it may impair your behaviour or pose a risk to the safety of yourself, other customers or our staff.
• Not bring any dangerous, illegal or prohibited items into our stores.

We reserve the right to refuse service to, or ask to leave, any customer whose conduct we deem to be unacceptable, dangerous or in breach of these Terms. Such decisions are made at the sole discretion of our staff and management, and no refund or compensation will be provided in such circumstances.

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, photographs, icons, audio clips, video clips, data compilations and software, is the property of HMB Barbers or its content suppliers and is protected by Australian and international copyright, trademark and intellectual property laws. The HMB Barbers name, logo and all related branding are trademarks of HMB Barbers and may not be used, reproduced or displayed without our prior written consent.

You may view, download and print content from this Website for your personal, non-commercial use only, provided that you do not modify the content and that you retain all copyright and proprietary notices. Any other use of the content on this Website, including reproduction, modification, distribution, republication, display or transmission, without our prior written permission is strictly prohibited.

7. Website Use

You agree to use our Website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. Prohibited behaviour includes, but is not limited to:

• Attempting to gain unauthorised access to our Website, servers, databases or any connected systems.
• Introducing viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful.
• Using automated tools, bots, scrapers or similar technologies to access, collect data from or interact with our Website without our express written consent.
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Submitting false, misleading or fraudulent information through our contact form or any other communication channel.

8. Limitation of Liability

To the maximum extent permitted by Australian law, HMB Barbers, its directors, employees, agents and affiliates shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages arising from or in connection with your use of our Website or Services. This includes, without limitation, damages for loss of profits, goodwill, data or other intangible losses, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other applicable law that cannot be excluded, restricted or modified by agreement. To the extent that our liability cannot be excluded, our total liability to you for all claims arising from or related to the use of our Website or Services is limited to the amount paid by you for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend and hold harmless HMB Barbers, its directors, employees, agents and affiliates from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising from or in connection with your use of the Website or Services, your breach of these Terms, or your violation of any applicable law or the rights of any third party.

10. Third-Party Links

Our Website may contain links to third-party websites, services or resources that are not owned or controlled by HMB Barbers. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites or services. The inclusion of any link on our Website does not imply endorsement, approval or recommendation by HMB Barbers. You access third-party websites entirely at your own risk, and we encourage you to review the terms and policies of any third-party site you visit.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Queensland, Australia. Any disputes arising from or in connection with these Terms, our Website or our Services shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

12. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable for any reason, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect as if these Terms had been agreed with the invalid, illegal or unenforceable provision removed.

13. Contact Us

If you have any questions, concerns or feedback regarding these Terms and Conditions, please contact us at:

HMB Barbers
Email: info@disgrupp.com
Website: Contact Page